As NOOR continues to offer superb reliable services to the most
professional customers in the region, in this issue of our newsletter,
we interview Mr. Waleed Abdel Aziz Mohamed, from Jotun.
Q. How did you first hear about NOOR?
A. I heard about NOOR since 2000 through advertisement. From the
very start, we felt that NOOR is a prestigious and capable data
Q. Can you describe Jotun's business operations
A. Jotun has three branches, Cairo, Alexandria & Ismailia.
We use ERP & Lotus Domino applications, connected through
leased lines. We also communicate with Jotun external offices
abroad. Our databases have the feature of replication. Those applications
require stability and reliability from the service provider. It
is vital to keep applications online all the time.
Q. Are you planning to deploy any new service
A. Yes, NOOR Connect Plus (MPLS VPN).
Q. What are the criteria by which Jotun
chooses a service provider?
A. While we can not ignore the price factor, we look also for
quality, reliability and support.
Q. Choosing NOOR rather than other service
providers, you should have a reason behind that. Kindly advise
A. We have dealt with several service providers before, and NOOR
makes an outstanding difference. Simply, NOOR sets a completely
Q. Being in constant contact with NOOR
engineers, how would your rate them technically?
A. They are perfect! The best thing is that there's always someone
who knows about our case history.
Q. How do you describe NOOR in a few words?
A. Quality, reliability and support. Other providers may have
quality and reliability, but in terms of support, NOOR comes first,
and I would defiantly recommend NOOR as the best service provider.