In this issue of our newsletter, we interview Mr. Mohamed Abdel
Wahab, Information Systems & Information Technology Manager
of Lafarge Titan, one of Egypt’s largest cement companies.
Q. What are the services that Lafarge
Titan is currently deploying from NOOR?
A. Connecting five business units located at Cairo, Alex., Abou
Talat And Beni Sueif, serving more than 300 users concurrently
using our business systems and business resources
Q. How many service providers are
involved in Lafarge Titan's network?
A. Communication lines for Lafarge-Titan Egypt currently provided
by two service providers
Q. Lafarge Titan has a branch based
entirely on wireless communication; does this integration fit
well in Lafarge Titan's MPLS cloud? And how flexible is MPLS communication?
A. When we started the wireless network, the plan was to install
it as a backup for the legacy land line, but after working and
testing both of them, we are currently using the wireless communication
as the main connection for business units with the head office.
Q. How has NOOR contributed to
Lafarge Titan's competitiveness in the cement business?
A. Decision making is easier, quicker and more accurate with availability
of information anywhere throughout our internal LAN. No question
that communication lines are the heart and soul of this process.
This is one of our key strengths which support our internal task
Q. How would you rate NOOR Quality
of Service (QoS) versus price matrix as compared to other service
A. The price matrix is actually very good if compared with the
QoS we have.
Q. Are there any further services
would you consider deploying from NOOR?
A. Yes, we are considering implementation of an alarming system
in case of any failure, and implementation of a tangible measurement
tool to measure services provided by NOOR.
Q. Data transfer is very crucial
and critical, how do you perceive NOOR's backup solutions in Lafarge
Titan's Sheraton branch?
A. It provides more business stability and it is meeting the requirements
of our internal control standards to give better service to our
Q. How would you describe NOOR
in a few words?
A. NOOR is a real business partner that is helping me achieving
my corporate objectives.
Q. Have you found the services
needed by Lafarge Titan in NOOR's product list?
A. Yes.. all of them. In fact we found that NOOR product list
and catalogue are very useful.
Q. Would you recommend NOOR as
a service provider to others?
A. Definitely yes.